So I was Superused after all!
Dear Iain Girdwood,
As you may be aware, we have recently been engaged in an on-going investigation of allegations of unfair play at UltimateBet. The investigation determined that the cheating scheme was active and fully underway well before we purchased UltimateBet in October 2006. Furthermore, no one implicated in the cheating had ever been an employee of UltimateBet or of Tokwiro Enterprises ENRG, UltimateBet's current parent company. Consequently, we have been pursuing claims related to the cheating scandal against the previous owner of UltimateBet, Excapsa Software.
On November 3, 2008, the Ontario Superior Court of Justice approved a settlement of our claims against Excapsa Software. Under the terms of this settlement, Excapsa will pay Blast-Off Ltd., the Tokwiro-controlled company that originally acquired UltimateBet an amount of US$15 million. We intend to apply this settlement to the final round of refunds to customers who were victims of the cheating scheme. This favorable outcome before the courts validates our claims against UltimateBet's previous ownership with respect to the cheating scandal. We are very pleased with this outcome that benefits both our customers and our company.
Our investigation has concluded that your account ******* was victimized by the cheater. This account has been refunded for any losses against accounts associated with unfair play.
"Net loss" is the sum of the money that you lost to the accounts in question minus the sum of the money you won from them. On this basis, we have calculated that you are entitled to a refund in the amount of $5,579.00. If you have any questions about the refund process, please write to us at pokersecurity@ultimatebet.com or call (1.888.200.2933).
We want to express to you our sincere gratitude for your patience, loyalty, support, and your understanding that Tokwiro has acted, and continues to do everything it can to correct this situation. We also want to reiterate Tokwiro's and UltimateBet's commitment to providing a safe and secure environment for our players and our unwavering resolve to monitor our site security with every resource at our disposal.
Since the cheating was exposed in early 2008, we have worked tirelessly to understand what happened and how it happened; to ensure that it could never happen again; to refund our customers for their illegitimate losses at UltimateBet; and to pursue our claims against the former ownership that sold Tokwiro a business that exposed Tokwiro and our customers to illicit activity. With the November 3 Ontario Court decision in our favor, our claims against Excapsa are settled and our refunds to you and to all UltimateBet players who were affected by unfair play will be completed. This concludes our efforts for justice and compensation for Tokwiro and our customers affected by this cheating scandal.
Thank you for your understanding and support.
The UltimateBet Team
And I'm meant to trust it was for only $5579? I have no records of my play there from two years ago but I do remember a big downswing that busted my UB account there around that time. I remember not recognizing the Superuser account names that were posted at 2+2 but I guess this is proof that I regularly played with them. Sigh.
As you may be aware, we have recently been engaged in an on-going investigation of allegations of unfair play at UltimateBet. The investigation determined that the cheating scheme was active and fully underway well before we purchased UltimateBet in October 2006. Furthermore, no one implicated in the cheating had ever been an employee of UltimateBet or of Tokwiro Enterprises ENRG, UltimateBet's current parent company. Consequently, we have been pursuing claims related to the cheating scandal against the previous owner of UltimateBet, Excapsa Software.
On November 3, 2008, the Ontario Superior Court of Justice approved a settlement of our claims against Excapsa Software. Under the terms of this settlement, Excapsa will pay Blast-Off Ltd., the Tokwiro-controlled company that originally acquired UltimateBet an amount of US$15 million. We intend to apply this settlement to the final round of refunds to customers who were victims of the cheating scheme. This favorable outcome before the courts validates our claims against UltimateBet's previous ownership with respect to the cheating scandal. We are very pleased with this outcome that benefits both our customers and our company.
Our investigation has concluded that your account ******* was victimized by the cheater. This account has been refunded for any losses against accounts associated with unfair play.
"Net loss" is the sum of the money that you lost to the accounts in question minus the sum of the money you won from them. On this basis, we have calculated that you are entitled to a refund in the amount of $5,579.00. If you have any questions about the refund process, please write to us at pokersecurity@ultimatebet.com or call (1.888.200.2933).
We want to express to you our sincere gratitude for your patience, loyalty, support, and your understanding that Tokwiro has acted, and continues to do everything it can to correct this situation. We also want to reiterate Tokwiro's and UltimateBet's commitment to providing a safe and secure environment for our players and our unwavering resolve to monitor our site security with every resource at our disposal.
Since the cheating was exposed in early 2008, we have worked tirelessly to understand what happened and how it happened; to ensure that it could never happen again; to refund our customers for their illegitimate losses at UltimateBet; and to pursue our claims against the former ownership that sold Tokwiro a business that exposed Tokwiro and our customers to illicit activity. With the November 3 Ontario Court decision in our favor, our claims against Excapsa are settled and our refunds to you and to all UltimateBet players who were affected by unfair play will be completed. This concludes our efforts for justice and compensation for Tokwiro and our customers affected by this cheating scandal.
Thank you for your understanding and support.
The UltimateBet Team
And I'm meant to trust it was for only $5579? I have no records of my play there from two years ago but I do remember a big downswing that busted my UB account there around that time. I remember not recognizing the Superuser account names that were posted at 2+2 but I guess this is proof that I regularly played with them. Sigh.
posted by TillerMaN | 3:19 PM
11 Comments:
Dude, I follow your blog and I am with you on being cheated and all, but it is still a nice effort and $6k you never expected to receive.
Its difficult to do any better than this to show that they care.
Nice one! See it as a blessing in disguise - it's a windfall you never expected to get so can only really be a positive. Now all you need to do is blow it on hookers and coke ;o)
You will be making a post about WCG, yes?
It's a long way to check back.. do you remember how bad your downswing was?
can you not request every single HH you've played on UB under the cheated account???
obv it would take days/weeks to go through them all but i'm sure you could pay a skint 2p2er a couple of hundred bucks to do all the legwork for you.
fat afghan
I'd request the hands histories that were played vs the superuser and how the calculated the refund. Than do your own math. I know someone who got 50 dimes and they were pretty certain that they were entitled to way more.
Grubby your old clanmate just won his 2nd WCG recently....any comments?
What I don't understand is, you allow all these warcraft related questions and never answer them. Why not just either reject them or at least answer them
tillerman doesn't give a shit about real time strategy games anymore,
he makes too much money playing poker.
he is rich, why shall he waste time with video games?
Party Poker Irish Poker Championships – Qualifiers running from December 1st – 21st.
Event in first week of January in Galway, Ireland.
are, you, in?
Perhaps actually Garf. We will see.
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